At STICK & BOWL LTD (we, us or our) we are committed to safeguarding and preserving the privacy of our visitors (you).
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this Policy regularly.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
– Google Analytics
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number and the payment method you choose. We refer to this information as “Order Information”.
We do not collect or store payment details on the Site. Card payments are made on a separate secure page of our payment provider, which processes your card details under its own privacy policy; we never receive your card number. If you choose another payment method, we send you the payment instructions by email.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including confirming your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you; and
– Screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
If you enter your email address at checkout but do not complete your order, we save that address together with your first name (if entered), the contents of your cart and the language of the page. We use this information only to send you up to two reminder emails about your unfinished order (about 1 hour and about 24 hours later) and to restore your cart when you follow the link in the email. Reminders stop as soon as you place an order and are never sent more than 7 days after you left your cart. We do this on the basis of our legitimate interest in helping you complete a purchase you started.
You can opt out at any time: click “Don’t send me reminders” under the email field at checkout, or “Unsubscribe” in any reminder email. This data is deleted automatically after 30 days. If you unsubscribe, we keep only an irreversible code (hash) of your email address, so that we do not send you reminders again.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We do not run targeted (behavioural) or contextual advertising and do not use your Personal Information for advertising purposes.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Cart reminder data is deleted automatically after 30 days (see “Cart reminder emails” above).
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
The Site is not intended for individuals under the age of 18.
THESE PRODUCTS ARE NOT RISK-FREE AND ARE ADDICTIVE. FOR ADULT USE ONLY.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].
18+
This site sells products that contain nicotine, an addictive substance. They are intended for adult smokers only. Please confirm that you are old enough to buy tobacco and nicotine products where you live.
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